Established by Arriva Bus customers, for customers - with no affiliation to Arriva Bus, their parent company or subsidiaries.

Our telephone number is 0191 592 0010. We are open from 5am until 12am, 7 days a week.
Please chip in for the creation of the #dontarriva iOS and Android Apps!
Funds Raised So Far.
£

Reasons to Donate Your Money and Time

#dontarriva tirelessly campaigns for reliable and timely Arriva Bus Services - Or a change of provider.
#dontarriva coordinates community efforts and campaigns centrally for Arriva buses to run when you expect them and to time.
#dontarriva tirelessly campaigns to prevent lost work.

Those of us who rely on buses to get around lose out on work through buses not turning up or running substantially (more than 10 minutes) late.

#dontarriva tirelessly campaigns to prevent Missed GP and Hospital Appointments.

We wait weeks and sometimes months for GP and Hospital appointments. Without reliable buses, we (and others) are left without the access to the NHS that we need to live healthy lives.

#dontarriva demands an end to you getting left freezing cold at bus stops due to #dontarrivas and Arriva Buses that run substantially late.

We are also painfully aware of elderly and disabled customers and those with children who are hit hardest by having to wait for prolonged periods. 

#dontarriva demands polite Bus Drivers that care about their Passengers.

Through upping their game, Arriva Bus will create a company where Drivers are happier because customers are happier.

#dontarriva collates the information necessary to effect change.

We collate all of the data from bus passengers that kindly report their #dontarrivas and buses that are substantially late, providing a vital evidence resource to force the improvement of our bus services.

All time is provided for free at #dontarriva (Including the Director).

Through upping their game, Arriva Bus will create a company where Drivers are happier because customers are happier.

dontarriva Limited is a not for profit company that does not have shareholders or pay dividends.

So we would really welcome your support!

All money donated is reinvested into our project.

No Dividends, Shareholders or Wages. Our operation is lean and transparent. If we ever closed, we'd have to pass on any donations to similar not for profit projects.

#dontarriva tirelessly campaigns for reliable and timely Arriva Bus Services - Or a change of provider.
#dontarriva coordinates community efforts and campaigns centrally for Arriva buses to run when you expect them and to time.
#dontarriva tirelessly campaigns to prevent lost work.

Those of us who rely on buses to get around lose out on work through buses not turning up or running substantially (more than 10 minutes) late.

#dontarriva tirelessly campaigns to prevent Missed GP and Hospital Appointments.

We wait weeks and sometimes months for GP and Hospital appointments. Without reliable buses, we (and others) are left without the access to the NHS that we need to live healthy lives.

#dontarriva demands an end to you getting left freezing cold at bus stops due to #dontarrivas and Arriva Buses that run substantially late.

We are also painfully aware of elderly and disabled customers and those with children who are hit hardest by having to wait for prolonged periods. 

#dontarriva demands polite Bus Drivers that care about their Passengers.

Through upping their game, Arriva Bus will create a company where Drivers are happier because customers are happier.

#dontarriva collates the information necessary to effect change.

We collate all of the data from bus passengers that kindly report their #dontarrivas and buses that are substantially late, providing a vital evidence resource to force the improvement of our bus services.

All time is provided for free at #dontarriva (Including the Director).

Through upping their game, Arriva Bus will create a company where Drivers are happier because customers are happier.

dontarriva Limited is a not for profit company that does not have shareholders or pay dividends.

So we would really welcome your support!

All money donated is reinvested into our project.

No Dividends, Shareholders or Wages. Our operation is lean and transparent. If we ever closed, we'd have to pass on any donations to similar not for profit projects.

Donate Financially

Please chip in for the creation of the #dontarriva iOS and Android Apps!
Funds Raised So Far.
£

Other Costs That You Could Chip In On..

£99 is our Accountant's Fee for Completing Our Annual Accounts

Accounts have to be filed each year by law. Please do chip in what you can as we've secured the best price that we possibly can..

£13 is the cost of our Companies House Annual Confirmation Statement Fee

Companies have to file Confirmation Statement confirming their details with Companies House each year. 

£24 is the cost of our Annual Registered Office Address Service

We do not have physical offices, in order to keep our costs as low as possible. All Companies have to have an address for official correspondence. 

£5.40 is the cost of our Monthly Telephone Bill

This allows us to run a telephone line, faciliated by people who donate their time for free (Including the Director) to answer questions, provide a vital route of feedback on how #dontarriva operates and also provides accessibility to people who would otherwise struggle to use the internet.

£5.99 is the cost of our Monthly Leased Server for our Telephony System.

This allows our telephone line to do clever things including the running of our virtualised contact centre and also allows all of our central operations supporters to communicate and support each other.

£8.87 is the cost of our Annual Website Domain Fee

This covers the cost of our www. address. Our website hosting is kindly donated by poundawebsite.com. 

£99 is our Accountant's Fee for Completing Our Annual Accounts

Accounts have to be filed each year by law. Please do chip in what you can as we've secured the best price that we possibly can..

£13 is the cost of our Companies House Annual Confirmation Statement Fee

Companies have to file Confirmation Statement confirming their details with Companies House each year. 

£24 is the cost of our Annual Registered Office Address Service

We do not have physical offices, in order to keep our costs as low as possible. All Companies have to have an address for official correspondence. 

£5.40 is the cost of our Monthly Telephone Bill

This allows us to run a telephone line, faciliated by people who donate their time for free (Including the Director) to answer questions, provide a vital route of feedback on how #dontarriva operates and also provides accessibility to people who would otherwise struggle to use the internet.

£5.99 is the cost of our Monthly Leased Server for our Telephony System.

This allows our telephone line to do clever things including the running of our virtualised contact centre and also allows all of our central operations supporters to communicate and support each other.

£8.87 is the cost of our Annual Website Domain Fee

This covers the cost of our www. address. Our website hosting is kindly donated by poundawebsite.com. 

Meeting Financial Targets

Donate Your Time and Expertise

Accountancy

We are looking for an Accountancy Company that would like to donate their services please. We'd of course be happy to feature you on our wall of gratitude below.

Administration

We're always looking for people to help us with administration, both within your region and centrally. This includes answering telephone calls and the recording of information, processing statistics and updating the website please. No experience necessary!

IT Development

We're always looking for skilled IT people for our website and management systems with a view to automating processes as far as possible. We're also looking for help with developing an App for Android and iOS too please!

IT and Communications Support

We are looking for people to support our Central Operations Supporters with getting started and with ongoing technical issues please. No experience necessary!

Legal

We are looking for Barristers and Solicitors that would be happy to donate their time to assist us in Corporate Law and in any disputes, should they arise please. We'd of course be happy to feature you on our wall of gratitude below.

PR

We are looking for PR specialists that are happy to donate their time to faciliate connections with the media to get the word out about what we do please. We'd of course be happy to feature you on our wall of gratitude below.

Scheduling Support

We are looking for people with spare time to help us with creating our patchwork quilt of heroes that cover our operations and to find replacements where people have to cancel please. No experience necessary!

Training Support

We are looking for people with spare time to develop and deliver training courses online and to continue to support those giving their time in Central Operations roles please. No experience necessary!

App Developer

We are looking for an App Developer to donate their time to develop an app for #dontarriva for both Android and iOS please. 

Accountancy

We are looking for an Accountancy Company that would like to donate their services please. We'd of course be happy to feature you on our wall of gratitude below.

Administration

We're always looking for people to help us with administration, both within your region and centrally. This includes answering telephone calls and the recording of information, processing statistics and updating the website please. No experience necessary!

IT Development

We're always looking for skilled IT people for our website and management systems with a view to automating processes as far as possible. We're also looking for help with developing an App for Android and iOS too please!

IT and Communications Support

We are looking for people to support our Central Operations Supporters with getting started and with ongoing technical issues please. No experience necessary!

Legal

We are looking for Barristers and Solicitors that would be happy to donate their time to assist us in Corporate Law and in any disputes, should they arise please. We'd of course be happy to feature you on our wall of gratitude below.

PR

We are looking for PR specialists that are happy to donate their time to faciliate connections with the media to get the word out about what we do please. We'd of course be happy to feature you on our wall of gratitude below.

Scheduling Support

We are looking for people with spare time to help us with creating our patchwork quilt of heroes that cover our operations and to find replacements where people have to cancel please. No experience necessary!

Training Support

We are looking for people with spare time to develop and deliver training courses online and to continue to support those giving their time in Central Operations roles please. No experience necessary!

App Developer

We are looking for an App Developer to donate their time to develop an app for #dontarriva for both Android and iOS please. 

Community Involvement

Please report Arriva buses that don't turn up to us using our report form. We'll then collate the data, publish it and this will hold Arriva accountable.

Please report Arriva buses that don't turn up to us using our reporting form. We'll then collate the data, publish it and this will hold Arriva accountable.

Make Formal Complaints

The more founded formal complaints that we make, the more Arriva's complaints department will be kept busy. Surely it would be cheaper to hire more Bus Drivers or buy all weather tyres?

Complete Freedom of Information Act Requests

Please collate data using our handy FoI Templates on your routes that #dontarriva including how much Arriva are paid to run the contract.

Contact The Media

The more stories that they get, the more likely they will be to cover.

Arrange an Arriva Bus Boycott

When all else fails, why not go to the bottom line!

Be a Petition Hero

You can print off, edit and print our template petitions and distribute them to Post Offices, local shops, community centres and anywhere else that will give permission and keep them safe.

Please report Arriva buses that don't turn up to us using our report form. We'll then collate the data, publish it and this will hold Arriva accountable.

Please report Arriva buses that don't turn up to us using our reporting form. We'll then collate the data, publish it and this will hold Arriva accountable.

Make Formal Complaints

The more founded formal complaints that we make, the more Arriva's complaints department will be kept busy. Surely it would be cheaper to hire more Bus Drivers or buy all weather tyres?

Complete Freedom of Information Act Requests

Please collate data using our handy FoI Templates on your routes that #dontarriva including how much Arriva are paid to run the contract.

Contact The Media

The more stories that they get, the more likely they will be to cover.

Arrange an Arriva Bus Boycott

When all else fails, why not go to the bottom line!

Be a Petition Hero

You can print off, edit and print our template petitions and distribute them to Post Offices, local shops, community centres and anywhere else that will give permission and keep them safe.

Wall of Gratitude

Have Your Name or Business Listed Here

When you repeatedly donate your time to #dontarriva, donate a professional service to us on a continuing basis or make a financial donation of £25 or above, you can opt to have your name or business listed on our Wall of Gratitude for 12 months at a time.

poundawebsite Ltd

poundawebsite Ltd kindly donates website hosting to #dontarriva. poundawebsite offers ethical hosting to businesses and private customers around 50% cheaper than their competitors whilst matching their competitors offering. 

Have Your Name or Business Listed Here

When you repeatedly donate your time to #dontarriva, donate a professional service to us on a continuing basis or make a financial donation of £25 or above, you can opt to have your name or business listed on our Wall of Gratitude for 12 months at a time.

Have Your Name or Business Listed Here

When you repeatedly donate your time to #dontarriva, donate a professional service to us on a continuing basis or make a financial donation of £25 or above, you can opt to have your name or business listed on our Wall of Gratitude for 12 months at a time.

poundawebsite Ltd

poundawebsite Ltd kindly donates website hosting to #dontarriva. poundawebsite offers ethical hosting to businesses and private customers around 50% cheaper than their competitors whilst matching their competitors offering. 

Money Received and What We Have Done With It

ID Date Received Amount Donated What We Have Done With It Link to Receipt
Sample #1 Row 1, Content 1 Row 1, Content 2 Row 1, Content 3 Row 1, Content 4
Sample #2 Row 2, Content 1 Row 2, Content 2 Row 2, Content 3 Row 2, Content 4
Sample #3 Row 3, Content 1 Row 3, Content 2 Row 3, Content 3 Row 3, Content 4
Total Donated: £0

Interest Free Startup Loans

ID Date Received Amount Borrowed Purpose Invoice How Much Is Still Owed?
L1 12 November 2023 £28 Company Formation (One Off Fee) £28
L2 12 November 2023 £24 Registered Office Service (Annually) £24
L3 12 November 2023 £5.40 Telephone Service (Monthly) £5.40
L4 20 November 2023 £5.99 Telephony Server Lease (Monthly) £5.99
Total Liabilities: £63.39

Frequently Asked Questions